Frequently Asked Questions (FAQ)

 


How can our Club start?

Visit us at eworldtouch's reselling site select Basic or Pro add to your cart. Pay with a club debit or credit card.

What is the difference between the Basic and Pro Reseller?

Basic Reseller offers 20% discount on products and limits you to only 25 customers. Pro Reseller offers a 40% discount on products with unlimited customers or set your own pricing.

Where is customer service?

Our support team is located in the United States supporting all time zones 24/7. We answer calls with for your Club Sport name as soon as the account number is verified by the caller.

Why do I need the Club bank account and routing number?

Club Bank Account Number and bank Routing Number – So we can deposit your club money collected directly to you Club account monthly.  Please make sure that the account information is updated to ensure correct deposits to the Club Account.

How does the customers pay for the products?

By visiting your branded site, the customer selects a product from your vast hosting services, places them in your shopping cart where you take all major credit cards and PayPal. But we process all payments, so you don’t need your own merchant account. We do it all for you!

Does the Club have to pay annually?

Yes, this covers the website template that your customers will access all the products, updates and all customer support and billing for your club.  We do all the work for the annual fee.

How does the customers pay for the products?

By visiting your branded site, the customer selects a product from your vast hosting services, places them in your shopping cart where you take all major credit cards and PayPal. But we process all payments, so you don’t need your own merchant account. We do it all for you!

How will our club get paid?

We process all payment transaction you customers select on your storefront, so you don’t need a merchant account and we deposit your clubs commission directly to you Club account monthly.

Will the customer ever call the Club asking for support?

No, your branded web site will have our support phone number prominently displayed in the upper left of each page on the site. Each call we ask for the customer account, so we can answer all questions with your Club Name!

Can we see all our customers?

Yes, we provide you with a back office to see the customers and transactions.